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A principal hired an import agent who advertised expertise in customs paperwork. The agent approved payment on a shipment without checking documents that clearly showed the wrong tariff classification, causing penalties.
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The agent is liable only if the agent intentionally harmed the principal. The agent is never liable for negligence when acting without compensation. The agent breached the duty of care if a reasonable agent with the agreed skill would have inspected the shipment documents before approving payment. The agent satisfies all duties by acting quickly, regardless of care.

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